Privacy Policy
At Pass Drive School (“we”, “us”, “our”), we are committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or services.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Company Name: Pass Drive School
Registered Address: 4 Pioneer Way, Lincoln, LN6 3DH
Email: Info@passdriveschool.com
Phone: 01522 710710
Website: www.passdriveschool.com
We provide driving lessons and intensive driving courses throughout the UK.
2. Information We Collect
We may collect and process the following personal information:
a) Information You Provide to Us
When you contact us, book a course, or use our services, you may provide:
- Full name
- Email address
- Telephone number
- Postal address
- Date of birth
- Provisional driving licence details
- Payment information
- Any information you provide in enquiries
b) Information We Collect Automatically
When you visit our website, we may collect:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of visits
- Cookies and tracking data
3. How We Use Your Information
We use your personal data to:
- Process course bookings
- Arrange driving lessons and tests
- Communicate with you
- Provide customer support
- Process payments
- Improve our services
- Send important service updates
- Comply with legal requirements
- Prevent fraud
We will only use your data where we have a lawful basis to do so.
4. Lawful Basis for Processing
We process personal data under the following lawful bases:
- Contract: To provide our services
- Consent: Where you have given permission
- Legal Obligation: Where required by law
- Legitimate Interests: To improve our business and services.
5. Sharing Your Information
We may share your information with:
- Approved Driving Instructors (ADIs)
- Payment processors
- DVSA (where necessary)
- IT and website service providers
- Accounting and legal advisers
- We do not sell your personal data to third parties.
All third parties are required to protect your information and use it only for agreed purposes.
6. Data Security
We take appropriate technical and organisational measures to protect your personal data, including:
- Secure servers
- Encrypted systems
- Restricted access
- Secure payment processing
However, no internet transmission is completely secure, and we cannot guarantee absolute security.
7. How Long We Keep Your Data
We keep your personal data only for as long as necessary:
- To provide our services
- To meet legal obligations
- For accounting and record keeping purposes
Typically, we retain customer records for up to 6 years after services are completed, unless required otherwise.
8. Your Data Protection Rights
Under UK data protection law, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict processing
- Object to processing
- Data portability
- Withdraw consent at any time
To exercise your rights, contact us at: info@passdriveschool.com
9. Cookies
Our website uses cookies to improve your experience.
Cookies help us:
- Analyse website traffic
- Remember user preferences
- Improve functionality
- You can control cookies
- through your browser settings.
For more information, please see our Cookie Policy (if applicable)
10. Third-Party Links
Our website may contain links to other websites.
We are not responsible for the privacy practices of third-party websites. Please review their policies separately
11. Marketing Communications
We may contact you by email, phone, or SMS about our services.
You can opt out of marketing communications at any time by:
Clicking “unsubscribe” in emails
Contacting us directly
We will not send marketing messages without your consent where required.
12. Payments
All payments are processed securely through third-party payment providers.
We do not store full card details on our servers.
Payment providers are responsible for handling your payment data securely.
12. Payments
All payments are processed securely through third-party payment providers.
We do not store full card details on our servers.
Payment providers are responsible for handling your payment data securely.
13. Children’s Privacy
Our services are intended for individuals aged 17 and over.
We do not knowingly collect personal data from children under 16.
If you believe a child has provided us with personal data, please contact us immediately.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.
We recommend checking this page regularly.
15. Complaints
If you are unhappy with how we handle your data, you have the right to complain to:
Information Commissioner’s Office (ICO)
Website: www.ico.org.uk
Phone: 0303 123 1113
16. Contact Us
If you have any questions about this Privacy Policy or your data, please contact:
Pass Drive School
Email: info@passdriveschool.com
Phone: 01522 710710
Address: 4 Pioneer Way, Lincoln, LN6 3DH